Let us review identified business-critical processes on performance, conformance drivers and related risk. We will also assess the process capability and identify improvement targets.

We analyse gaps in process capability and control, identifying options for improvement and redesign of the process. We also prioritise initiatives for process improvement based on potential benefits and costs. People, Process and Technology are taking into account.

Our Methodology

Improve the Following:

  • Organisational structure
  • Roles and responsibilities
  • Enablers of the management system
  • Objectives and direction
  • Optimise IT function
  • Data and system ownership
  • Continual improvement of processes
  • Maintain compliance with policies and procedures
process maturity methodology


  • Process Maturity gap analysis assessment report as per COBIT 5 process maturity model
  • Documented principles, policies, processes and capabilities
  • Fully documented and deployed process including roles and responsibilities
  • Measurement against identified goals and metrics
  • Consistent and cost effective process implementation
Mentpro IT background


Process Background
  • Consistent output delivery from the process
  • Formal review and documentation of the process interfaces improves efficiency and effectiveness for the given process
  • By analysing the process it will ensure the current and future business outcome requirements can be consistently met

Learn More About Our Process Improvement Services and Solutions